IT Services and Support
IT Services and Support

IT Support Services

Secure Computer Solutions provides IT support, cloud, Microsoft and cyber security services for businesses in Chorley and across Lancashire. We design, secure and manage the Microsoft 365 environments, cloud platforms, servers and networks that modern businesses depend on, and we support the people who use them every day.

From a fully managed IT service to a single cloud migration or security review, we bring the same approach: secure by design, properly documented and explained in plain English.

Our IT services at a glance

Managed IT Support

Our managed IT support gives you a complete outsourced IT department for a predictable monthly cost. We monitor and maintain your systems proactively, often resolving problems before your staff notice them, and we are on hand whenever your team needs help.

  • Helpdesk support by phone, email and secure remote access
  • On-site support across Chorley, Preston and the surrounding area
  • 24/7 automated monitoring of servers, devices and cloud services
  • Patch management for Windows, Microsoft 365 and third-party applications
  • Starters and leavers: accounts, licences and devices set up or removed securely
  • Regular health checks and clear, jargon-free reporting
  • Full documentation and asset records for your hardware, software and licences

Microsoft 365 and Modern Workplace

We plan, deploy, secure and manage Microsoft 365 for businesses of every size, giving your team secure access to email, files and collaboration tools from any device, wherever they work.

  • Microsoft 365 deployment, licensing advice and ongoing administration
  • Email migrations to Exchange Online from on-premises Exchange, Google Workspace and other providers
  • Microsoft Teams, SharePoint and OneDrive for collaboration and file sharing, including file server migrations
  • Microsoft Entra ID (formerly Azure AD) identity management and single sign-on
  • Device management with Microsoft Intune and zero-touch Windows Autopilot deployment
  • Microsoft 365 security hardening: Conditional Access, MFA and Secure Score improvements
  • Data protection with sensitivity labels and data loss prevention (DLP) in Microsoft Purview
  • Microsoft Teams Phone and business calling
  • Licence reviews to make sure you only pay for what you need

Microsoft Azure and Cloud Services

We help businesses move to the cloud with confidence. Whether you are replacing an ageing server, enabling remote working or building new systems, we design cloud platforms that are secure, resilient and cost-effective.

  • Cloud readiness assessments and migration planning
  • Migration of servers, applications and files to Microsoft Azure
  • Azure Virtual Desktop for secure access to a full Windows desktop from anywhere
  • Azure virtual machines, storage and networking design
  • Hybrid cloud, connecting on-premises servers with Azure securely
  • Amazon Web Services (AWS) hosting and management
  • Cloud cost reviews and optimisation to keep monthly bills under control
  • Web and application hosting on secure, managed cloud servers

Server and Infrastructure Services

A reliable infrastructure is the foundation of every IT system. We design, build and support on-premises and hybrid infrastructure that is secure, resilient and ready to grow with your business.

  • Windows Server installation, upgrades and migrations
  • Active Directory design, clean-up and hybrid identity with Microsoft Entra ID
  • Virtualisation with Microsoft Hyper-V and VMware
  • Linux server deployment and support
  • Storage, NAS and file server solutions
  • Server room and comms cabinet installation and tidy-up
  • Monitoring, capacity planning and hardware lifecycle management
  • Migration off end-of-life servers and operating systems

Cyber Security and Managed Protection

Cyber attacks on small and medium-sized businesses are now routine, most often through phishing emails and stolen passwords. We put layered, managed protection in place across your people, devices, email and cloud services, and we respond quickly if something goes wrong.

  • Managed endpoint detection and response (EDR), including Microsoft Defender for Business
  • Email security: advanced anti-phishing and anti-malware filtering
  • Email authentication with SPF, DKIM and DMARC to stop spoofing of your domain
  • Multi-factor authentication and Conditional Access for every user
  • Zero trust security design for users, devices and applications
  • Vulnerability scanning and prioritised patching
  • Security awareness training and simulated phishing campaigns for staff
  • Cyber security audits and risk assessments with a clear action plan
  • Support to meet the Cyber Essentials technical controls
  • Incident response, malware removal and recovery after a security breach

Backup, Disaster Recovery and Business Continuity

Hardware failure, ransomware, theft or a simple mistake can put your data at risk. Our fully managed backup and disaster recovery service makes sure your data and systems can be restored quickly, whatever happens.

  • Automated daily backups of servers, PCs and file shares
  • Microsoft 365 backup for Exchange Online, OneDrive, SharePoint and Teams
  • Immutable and off-site cloud backups that ransomware cannot encrypt or delete
  • Following the 3-2-1 backup rule: three copies, two types of storage, one off-site
  • Cloud disaster recovery using Microsoft Azure
  • Recovery time and recovery point objectives agreed with you and tested
  • Every backup job monitored, with regular test restores
  • Written disaster recovery and business continuity plans

Networks, Firewalls and Connectivity

We design, install and manage secure, high-performance networks for offices, warehouses, shops and multi-site businesses.

  • Network design, structured cabling and installation
  • Business-grade firewalls with web filtering and intrusion prevention
  • Network segmentation with VLANs to separate staff, guest and device traffic
  • Managed Wi-Fi with full coverage and secure guest access
  • Site-to-site and remote access VPNs
  • Business broadband, fibre and leased line advice, with backup 4G/5G connections
  • Network monitoring and troubleshooting of slow or unreliable connections

PC and Laptop Repairs and Upgrades

We repair, upgrade and replace servers, desktops and laptops, either on-site or in our workshop.

  • Hardware diagnosis and repair
  • SSD and memory upgrades to extend the life of older machines
  • New business PCs and laptops supplied, configured and enrolled in Intune
  • Windows 11 upgrades and data migration from old computers
  • Recovery of files from failing drives, where possible
  • Secure data wiping and disposal of old equipment

IT Consultancy and Projects

For larger changes, we plan and deliver IT projects from start to finish, with honest advice on where your budget is best spent.

  • IT strategy, technology roadmaps and budgeting
  • Cloud and Microsoft 365 adoption planning
  • Office moves and new office IT fit-outs
  • Infrastructure refresh and server replacement projects
  • Hardware and software procurement
  • Bespoke systems, from off-the-shelf packages to solutions built on open source software

How We Work

  1. Talk to us. Tell us about your business, your team and the problems you want solved.
  2. IT and security review. We assess your current systems, cloud services and security, and identify risks, quick wins and priorities.
  3. Clear proposal. You get a plain-English recommendation and a fixed quote or monthly price.
  4. Onboarding. We document your systems, put monitoring, security and backups in place, and fix any urgent issues.
  5. Ongoing support and improvement. We support your team day to day and review your IT regularly as your business grows.

Why Businesses Choose Secure Computer Solutions

  • Security first. Every system we build or manage is designed with security built in, not bolted on.
  • Microsoft and cloud expertise. Hands-on experience across Microsoft 365, Entra ID, Intune, Azure and AWS.
  • Proactive, not reactive. Monitoring and maintenance prevent many problems before they cause downtime.
  • Local and responsive. Based in Lancashire, with on-site support when you need it.
  • Plain English. We explain what we are doing and why, without the jargon.

Areas We Cover

We provide IT support to businesses in Chorley and the major towns within ten miles, including:

We also support businesses in the surrounding villages, including Euxton, Buckshaw Village, Adlington, Coppull and Clayton-le-Woods. Remote support and cloud services are available to businesses anywhere in the UK.

IT Support FAQs

Do you provide IT support in Chorley?

Yes. We support businesses in Chorley and throughout the surrounding area, including Leyland, Preston, Wigan, Bolton and Blackburn, with both remote and on-site support.

What is managed IT support?

Managed IT support means handing responsibility for your IT to an external provider for a regular monthly fee. The provider monitors, maintains, secures and supports your systems, and your staff contact them whenever they need help, much like having your own IT department.

Can you help us move to Microsoft 365 or Azure?

Yes. We plan and carry out migrations of email, files, servers and applications to Microsoft 365 and Azure, set up and secure every device, and support your team through the change.

How can you improve our cyber security?

We start with a security review, then put layered protection in place: multi-factor authentication, managed endpoint protection, email security, patching, secure backups and staff awareness training, prioritised by risk.

Do you support businesses without a contract?

Yes. As well as monthly support contracts, we deliver one-off projects such as cloud migrations, security reviews, network installations and PC repairs.

How do we get started?

Simply contact us with a brief description of your business and what you need. We will arrange a conversation and, where useful, a review of your current IT and security.

Looking for IT support in Chorley or across Lancashire? Tell us what you need and we will get back to you as soon as possible.

Contact us